Job Description
We're seeking a dynamic Receptionist to join our award-winning healthcare team in Tucson. As the first point of contact for patients and visitors, you'll embody our commitment to exceptional service while managing front desk operations. This role offers growth opportunities in a supportive environment with competitive compensation and benefits.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Handle multi-line phone system with professionalism
- Schedule appointments and coordinate calendars
- Maintain accurate patient records and documentation
- Process payments and manage insurance verifications
- Coordinate with medical teams for seamless patient flow
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma required; associate's degree preferred
- 1+ years receptionist/customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and multitasking skills
- Strong attention to detail with organizational abilities
- Basic medical terminology knowledge
- Positive attitude and problem-solving mindset