Job Description
Join our dynamic team in Charlotte as a Full-Time Receptionist and be the welcoming face of Innovate Solutions Inc. We're seeking a polished professional to manage our front desk operations with exceptional customer service and organizational excellence. This role offers growth opportunities in a collaborative environment with competitive benefits and a modern workspace in Uptown Charlotte.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet and assist visitors with professionalism and warmth
- Coordinate mail, shipping, and office supply inventory
- Maintain digital and physical filing systems
- Schedule conference rooms and coordinate meeting logistics
- Support HR and administrative tasks as needed
- Uphold company security protocols for visitor access
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years professional receptionist or customer service experience
- Advanced proficiency in Microsoft Office Suite
- Exceptional verbal and written communication skills
- Strong organizational and multitasking abilities
- Proven problem-solving and conflict resolution skills
- Ability to work independently and as part of a team