Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Urban Wellness Center! We're seeking a polished professional to be the first point of contact for our diverse clientele. This role offers flexible hours (20-25 hrs/week) in a modern downtown Portland clinic. Enjoy competitive pay, comprehensive training, and a supportive environment where your administrative expertise makes a tangible impact on patient experience.
Why You'll Love Working With Us:
- Modern facility with state-of-the-art amenities
- Comprehensive onboarding and growth opportunities
- Health-focused culture with team wellness activities
- Central location with excellent public transit access
Responsibilities
- Manage multi-line phone system with professional call routing
- Coordinate patient scheduling and appointment confirmations
- Handle patient intake and electronic health record management
- Process insurance verifications and billing documentation
- Maintain immaculate reception area and office supplies inventory
- Assist with patient check-in/out procedures and fee collection
- Collaborate with clinical staff on patient flow coordination
- Execute HIPAA-compliant data handling procedures
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with multitasking abilities
- Basic knowledge of HIPAA regulations and privacy protocols
- Professional appearance and polished phone etiquette
- Flexibility to work occasional evenings or weekends
- High school diploma or equivalent required