Job Description
Join our award-winning healthcare team as a part-time receptionist and become the welcoming face of Pennsylvania Medical Associates. We're seeking a compassionate professional to manage our front desk operations with exceptional service and efficiency. Enjoy flexible scheduling in a supportive environment while contributing to patient satisfaction and clinic excellence. Perfect for students or career changers seeking work-life balance in Philadelphia's thriving healthcare sector.
Responsibilities
- Manage multi-line phone system with professional call handling and message routing
- Coordinate patient check-in/check-out processes using EMR systems
- Handle appointment scheduling and calendar management across multiple departments
- Process patient registration forms and maintain accurate electronic records
- Assist with insurance verification and basic billing inquiries
- Manage office supplies inventory and coordinate courier services
- Support administrative team with document preparation and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic/Meditech a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail with organizational aptitude
- Basic medical terminology knowledge
- Flexibility to work evenings/weekends as needed