Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where your administrative expertise makes a difference! We're seeking a detail-oriented professional to manage front desk operations and ensure seamless patient experiences during evening hours. This role combines exceptional customer service with precise data management in a fast-paced environment. Key benefits include: competitive pay, comprehensive health package, paid training, and career advancement opportunities. Why join us? Be part of an award-winning facility recognized for patient care excellence and employee satisfaction.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Accurately input and maintain patient records using EMR systems with 99%+ data integrity
- Handle multi-line phone system and triage emergency calls per protocol
- Process insurance verifications and collect co-pays using POS systems
- Coordinate with clinical staff for patient flow and urgent requests
- Maintain secure documentation and HIPAA compliance standards
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or administrative experience in healthcare setting
- Proficiency in data entry (50+ WPM) and EMR software (Epic/Meditech a plus)
- Exceptional communication skills with diverse patient populations
- Ability to multitask in high-pressure situations with composure
- Basic knowledge of medical terminology and insurance processes
- Availability to work flexible shifts including weekends/holidays
- Background check and drug screen required