Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Partners! We're seeking a professional and compassionate individual to serve as the first point of contact for patients and visitors during evening hours. This flexible schedule opportunity offers work-life balance while making a meaningful impact in our community. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contributions are valued. If you thrive in fast-paced settings and excel at customer service, we encourage you to apply today!
Responsibilities
- Manage multi-line phone system with exceptional professionalism and courtesy
- Greet and assist patients/visitors during evening hours with warm hospitality
- Schedule appointments and maintain accurate patient records using EMR systems
- Coordinate with clinical staff to ensure seamless patient flow
- Handle administrative tasks including data entry, filing, and correspondence
- Address patient inquiries with empathy and accuracy
- Maintain clean and organized reception area
- Support compliance with HIPAA and organizational policies
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work nights and weekends as needed
- Basic medical terminology knowledge a plus