Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where precision meets compassion. This critical role combines exceptional patient communication with high-volume data management, ensuring seamless operations during overnight hours. You'll be the first point of contact for urgent inquiries while maintaining accurate electronic health records with meticulous attention to detail. Ideal for detail-oriented professionals seeking a rewarding nocturnal career in a state-of-the-art medical facility.
Responsibilities
- Manage multi-line phone system during overnight hours with professional call routing and triage
- Perform high-volume data entry for patient records, insurance information, and appointment scheduling
- Process electronic medical records (EMRs) with 99% accuracy per HIPAA compliance standards
- Coordinate with on-call medical staff for emergency patient inquiries and admissions
- Prepare overnight reports and administrative summaries for morning shift handover
- Maintain secure patient confidentiality while handling sensitive information
- Manage office inventory and equipment functionality during night shift
Qualifications
- Minimum 1 year experience in medical reception or data-intensive administrative role
- Proficient in EMR systems (Epic, Cerner, or similar) with demonstrated data entry speed
- Exceptional typing accuracy (40+ WPM) with zero-error tolerance for patient records
- Strong problem-solving skills for after-hours patient escalations
- Flexible availability to work 11 PM - 7 AM schedule including weekends
- Basic knowledge of medical terminology and insurance verification protocols
- CPR certification preferred or willingness to obtain within 30 days