Job Description
Join our dynamic team as a Night Shift Receptionist specializing in data entry at MetroTech Solutions! This critical role combines exceptional customer service with precise data management in a 24/7 operations environment. You'll be the overnight ambassador for our clients while maintaining accurate records and supporting administrative workflows. Perfect for detail-oriented professionals seeking a non-traditional schedule with competitive compensation and growth opportunities in New York's thriving tech sector.
Responsibilities
- Manage incoming calls, emails, and virtual inquiries during night shift hours
- Perform high-volume data entry with 99%+ accuracy into CRM and ERP systems
- Process client information, invoices, and operational documentation
- Coordinate with global teams across time zones for seamless operations
- Maintain confidential records and comply with data protection protocols
- Support office logistics including inventory management and supply ordering
- Generate nightly reports and analytics for leadership review
Qualifications
- Minimum 2 years experience in data entry with proven speed/accuracy metrics
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and database systems
- Exceptional typing skills (60+ WPM) with 10-key expertise
- Ability to work independently during overnight shifts with minimal supervision
- Strong problem-solving skills and attention to detail
- High school diploma required; associate's degree preferred
- Previous receptionist or administrative support experience