Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where your data entry expertise will shine! This pivotal role combines exceptional customer service with precise administrative duties in a 24/7 medical facility. We're seeking a detail-oriented professional to manage front desk operations, handle sensitive patient information, and ensure seamless communication during overnight hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment dedicated to your growth.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Accurately input and maintain electronic health records (EHR) and patient data
- Handle multi-line phone system with professional call routing and message-taking
- Process billing forms, insurance verification, and medical documentation
- Coordinate with clinical teams to ensure efficient patient flow during night shift
- Maintain secure handling of confidential patient information (HIPAA compliance)
- Perform basic office duties: filing, inventory management, and supply ordering
Qualifications
- Minimum 1 year experience in receptionist or data entry role
- Proficient in typing (50+ WPM) with 10-key numeric keypad accuracy
- Expertise in Microsoft Office Suite and EHR systems (Epic/EMR preferred)
- Exceptional verbal communication and customer service skills
- Ability to work independently with minimal supervision during night hours
- Strong attention to detail and error-free data handling capabilities
- Flexibility to work rotating weekends and holidays as needed
- High school diploma or equivalent; college degree preferred