Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients. This immediate opening offers a competitive salary and comprehensive benefits package. We're seeking a professional with exceptional communication skills to manage front desk operations during overnight hours. Enjoy a supportive work environment with opportunities for growth and advancement.
Responsibilities
- Manage patient check-ins and check-outs with efficiency and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate patient records
- Handle incoming communications and prioritize urgent matters
- Assist with administrative tasks including filing and data entry
- Maintain a clean and organized reception area
- Collaborate with night shift medical staff to ensure smooth operations
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal and written communication skills
- Ability to remain calm and professional in high-pressure situations
- Strong organizational and multitasking abilities
- Flexibility to work nights and weekends as required
- High school diploma or equivalent required
- Basic medical terminology knowledge preferred