Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where flexibility meets opportunity! We're seeking a professional individual to manage front desk operations during evening hours at our downtown Chicago facility. This role offers a unique work-life balance with adaptable scheduling while ensuring exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive environment dedicated to your growth. Perfect for students, parents, or anyone seeking a rewarding night-time career in healthcare administration.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Answer multi-line phone systems and route inquiries appropriately
- Coordinate appointment scheduling using EHR systems
- Maintain secure patient records and confidential information
- Assist with administrative tasks including billing documentation
- Collaborate with night-shift medical staff for seamless operations
- Handle emergency protocols and crisis management procedures
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in EHR systems (Epic/Meditech a plus)
- Strong multitasking abilities in fast-paced environments
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends and holidays
- Basic knowledge of medical terminology
- Valid CPR certification within 30 days of hire