Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in El Paso, TX. This pivotal role combines exceptional customer service with precise data entry responsibilities in a 24/7 care environment. You'll be the first point of contact for patients and visitors during evening hours, ensuring seamless operations while maintaining accurate medical records. If you thrive in fast-paced settings and possess strong administrative skills, this opportunity offers career growth with competitive benefits and a supportive team culture.
Responsibilities
- Manage multi-line phone system during night hours, triaging calls and taking accurate messages
- Perform data entry of patient information into EMR systems with 99% accuracy
- Greet and register patients during evening/night shifts, verifying insurance and documentation
- Maintain secure patient records and confidential information in compliance with HIPAA
- Coordinate with nursing staff on patient arrivals and urgent after-hours communications
- Process payments and manage front-desk financial transactions nightly
- Prepare daily operational reports and data summaries for morning shift handover
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in medical office reception or data entry
- Proficiency in EMR/EHR systems (Epic or Cerner a plus)
- Exceptional typing speed (45+ WPM) with 10-key numerical accuracy
- Strong attention to detail in data verification and documentation
- Ability to work independently during low-traffic night hours
- Flexibility to cover variable shifts including weekends and holidays
- Bilingual English/Spanish proficiency required