Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Solutions Group! This pivotal role combines exceptional customer service with precise data entry in a fast-paced healthcare environment. You'll be the first point of contact for patients and staff while maintaining critical administrative systems. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions. Perfect for detail-oriented professionals seeking non-traditional hours with growth potential. Apply today and become part of our award-winning patient care team!
Responsibilities
- Manage patient check-ins and front desk operations during night shift hours
- Accurately enter and update patient data into electronic health records (EHR)
- Handle incoming calls and triage urgent communications appropriately
- Process insurance verification and demographic updates with precision
- Maintain secure filing systems and document confidentiality
- Coordinate with clinical staff for seamless patient flow
- Perform nightly administrative reconciliations and reporting
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Minimum 1 year receptionist or data entry experience
- Proficient in typing (45+ WPM) with 98%+ accuracy
- Expertise in EHR systems (Epic/NextGen preferred)
- Exceptional communication and multitasking abilities
- HIPAA compliance knowledge and confidentiality standards
- Ability to work independently during night shifts (11 PM - 7 AM)
- Strong problem-solving and conflict resolution skills