Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Medical Center. This pivotal role combines exceptional customer service with precise data management in our 24/7 facility. You'll be the first point of contact for patients and staff during evening hours, ensuring seamless operations while maintaining HIPAA compliance. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth.
Responsibilities
- Manage front desk operations during night shifts, including patient check-ins and appointment scheduling
- Perform accurate data entry for patient records using EHR systems (e.g., Epic, Cerner)
- Handle multi-line phone systems and triage emergency calls appropriately
- Process billing forms and insurance verification documents
- Maintain secure filing systems for sensitive patient information
- Coordinate with night shift medical staff for urgent patient needs
- Prepare daily operational reports and supply inventory logs
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year experience in receptionist or data entry role
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional typing speed (45+ WPM) with 95% accuracy
- Strong knowledge of HIPAA compliance protocols
- Ability to work independently during overnight hours
- Basic medical terminology certification preferred
- Valid Florida driver's license required