Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Healthcare Services! We're seeking a professional and energetic individual to provide exceptional front-desk support during evening hours in our Milwaukee facility. This flexible schedule role is perfect for night owls seeking work-life balance while making a meaningful impact in a healthcare environment. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values your contributions.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain secure patient records and confidential information using HIPAA-compliant systems
- Coordinate with clinical staff to ensure seamless patient flow and service delivery
- Handle administrative tasks including data entry, filing, and office supply inventory
- Resolve patient inquiries with empathy and professionalism during evening hours
- Monitor facility security systems and implement emergency protocols as needed
- Collaborate with cross-functional teams to optimize operational efficiency
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and electronic health records (EHR)
- Exceptional communication and multitasking abilities
- Ability to work independently during evening shifts with minimal supervision
- Strong attention to detail and organizational skills
- Basic knowledge of medical terminology and healthcare protocols
- Flexibility to adapt to changing priorities and schedules