Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Medical Group! We're seeking a professional and adaptable individual to provide exceptional front-deside support during evening hours. This flexible schedule position offers competitive pay and opportunities for growth in a supportive environment.
As the first point of contact for patients and visitors, you'll be crucial to our patient experience. Enjoy a balanced work-life schedule while contributing to our mission of delivering compassionate care.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Handle multi-line phone system with exceptional etiquette
- Schedule appointments and maintain accurate medical records
- Process insurance verification and billing documentation
- Coordinate with healthcare staff to ensure seamless patient flow
- Maintain a clean, organized reception area
- Address patient inquiries with empathy and professionalism
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical scheduling software (Epic/EMR preferred)
- Strong communication and multitasking abilities
- Flexibility to work evenings (6 PM - 2 AM) and weekends
- Basic knowledge of medical terminology and HIPAA compliance
- Ability to remain calm under pressure during high-traffic periods
- High school diploma or equivalent required