Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and be the first point of contact for patients and visitors during critical evening hours. We're seeking a professional, detail-oriented individual to manage front desk operations, ensure seamless communication, and maintain a welcoming environment. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture. Immediate start available for qualified candidates!
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Coordinate patient check-in/check-out procedures with accuracy and efficiency
- Maintain appointment schedules and update electronic health records
- Assist with administrative tasks including filing, data entry, and document management
- Ensure security protocols are followed for after-hours facility access
- Collaborate with clinical staff to support patient flow and operational needs
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of front desk or reception experience
- Proficiency in Microsoft Office Suite and medical software (EHR systems)
- Exceptional communication and customer service skills
- Ability to work independently and make sound decisions during night hours
- Flexibility to cover weekends and holidays as needed
- Basic knowledge of HIPAA compliance and healthcare regulations