Job Description
Join our dynamic team as a Night Shift Receptionist at Citywide Medical Center, where your professionalism directly impacts patient experiences during critical overnight hours. This immediate-hire opportunity offers competitive compensation and a supportive environment for dedicated professionals seeking career growth in Charlotte's thriving healthcare sector. Enjoy flexible scheduling and comprehensive benefits while becoming an integral part of our 24/7 patient care ecosystem.
Responsibilities
- Manage incoming calls and triage emergency communications during overnight hours
- Coordinate patient check-ins and provide exceptional front-des hospitality
- Maintain accurate patient records and scheduling systems in HIPAA-compliant software
- Collaborate with overnight medical staff to ensure seamless care transitions
- Oversee facility security protocols and access control for night personnel
- Prepare daily operational reports and administrative documentation
Qualifications
- Minimum 1 year experience in healthcare or high-volume receptionist roles
- Proven ability to handle sensitive information with discretion and professionalism
- Advanced proficiency in Microsoft Office Suite and electronic health records systems
- Exceptional multitasking skills in fast-paced overnight environments
- Flexibility to work rotating weekends and holidays as needed
- Current BLS/CPR certification preferred (training available)