Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Nashville! We're seeking a dedicated professional to manage front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a calm, efficient environment. Enjoy competitive pay, comprehensive benefits, and immediate start date for qualified candidates.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet patients/visitors with exceptional service and handle inquiries
- Schedule appointments and maintain electronic health records
- Process registrations, insurance verification, and documentation
- Coordinate with night shift medical staff for urgent communications
- Maintain secure patient confidentiality protocols
- Perform light administrative duties (filing, scanning, data entry)
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk/reception experience
- Proficiency with medical software (Epic, Cerner) preferred
- Exceptional communication and multitasking abilities
- Ability to work independently during overnight hours
- Basic knowledge of HIPAA compliance regulations
- Valid Tennessee driver's license and reliable transportation