Job Description
Join our dynamic healthcare team as a Full-Time Receptionist in Miami! We're seeking a charismatic professional to serve as the first point of contact for patients and visitors. This is an immediate opportunity to make a meaningful impact in a fast-paced, patient-centered environment. If you thrive on multitasking, possess exceptional communication skills, and are passionate about delivering outstanding customer service, we want to meet you!
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and visitor check-in
- Maintain accurate patient records and digital filing systems
- Coordinate with clinical staff to ensure seamless patient flow
- Handle incoming inquiries and provide detailed information about services
- Process insurance verification and assist with basic administrative tasks
- Manage office inventory and coordinate maintenance requests
- Support team with ad-hoc projects and event coordination
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and practice management software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in a high-pressure healthcare environment
- Strong organizational skills with attention to detail
- Spanish fluency highly valued (bilingual candidates encouraged)