Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with unparalleled flexibility. We offer a supportive environment where your skills shine during high-traffic evening hours. Enjoy competitive pay, comprehensive benefits, and a schedule designed for work-life balance. Perfect for students, parents, or professionals seeking non-traditional hours. Become the first point of contact for patients in our state-of-the-art Atlanta facility.
Responsibilities
- Manage multi-line phone system with exceptional call routing accuracy
- Coordinate patient check-ins and appointment scheduling using EMR systems
- Maintain secure patient records and confidentiality protocols
- Assist with administrative tasks including billing inquiries and insurance verification
- Collaborate with nursing staff to ensure seamless patient flow during night shifts
- Oversee facility security and emergency response procedures
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR software
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shift hours
- Basic medical terminology knowledge
- Flexibility to cover variable shifts as needed