Job Description
Join our dynamic team at Oakland Community Center as a Night Shift Receptionist! We're seeking a professional and energetic individual to manage front desk operations during evening hours. This is an immediate opportunity to serve our diverse community while working in a supportive environment. Enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in Oakland's vibrant local scene.
Responsibilities
- Manage front desk operations including visitor check-in, phone handling, and appointment scheduling
- Provide exceptional customer service to community members and stakeholders
- Coordinate security protocols and facility access during night hours
- Maintain accurate records and documentation using office management systems
- Collaborate with day shift staff for seamless operations handover
- Assist with basic administrative tasks including filing and data entry
- Respond to emergency situations following established protocols
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in reception or customer service role
- Proficiency with Microsoft Office Suite and scheduling software
- Strong communication and interpersonal skills
- Ability to work independently during night shift hours
- Valid California driver's license (if required for facility duties)
- Basic first aid/CPR certification preferred
- Fluency in English; bilingual Spanish highly valued