Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a dynamic professional to serve as the first point of contact for patients and staff during evening hours. This immediate opening offers competitive compensation, comprehensive benefits, and a supportive environment where your organizational skills shine.
As the face of our facility during night shifts, you'll manage front desk operations with precision and warmth. Your role is crucial to maintaining patient satisfaction and operational efficiency during after-hours coverage. We value candidates who thrive in fast-paced settings and demonstrate exceptional problem-solving abilities.
Enjoy flexible scheduling options, paid training, and opportunities for career advancement within our growing network. If you're ready to make an impact while working alongside dedicated healthcare professionals, apply now to start your journey with us!
Responsibilities
- Manage front desk operations including patient check-ins, appointment scheduling, and phone triage during evening hours
- Maintain accurate patient records and electronic health documentation using HIPAA-compliant systems
- Coordinate with nursing staff on patient arrivals, emergencies, and after-hours care protocols
- Process insurance verifications and collect co-payments using our integrated billing software
- Ensure lobby areas remain secure, clean, and welcoming for late-night patient arrivals
- Handle confidential information with discretion and maintain strict compliance with healthcare regulations
- Provide exceptional customer service to patients, visitors, and medical staff during night shifts
Qualifications
- High school diploma or equivalent; associate's degree in healthcare administration preferred
- Minimum 1 year experience in medical reception or customer service role
- Proficiency in EHR systems (Epic, Cerner, or similar) and Microsoft Office Suite
- Strong multitasking abilities with exceptional attention to detail in high-pressure situations
- Excellent written and verbal communication skills with professional phone etiquette
- Ability to work independently during night shifts with minimal supervision
- Current CPR/BLS certification or willingness to obtain within 30 days
- Flexibility to cover weekends and holidays as needed in 24/7 healthcare environment