Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Healthcare Solutions. We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during evening hours. This flexible-schedule role offers competitive compensation and a supportive environment for career growth.
You'll be the first point of contact for patients and visitors, ensuring smooth operations while maintaining our high standards of service. This position is ideal for night owls who excel in independent work settings and value work-life balance through our adaptable scheduling options.
Responsibilities
- Manage front desk operations during night shift, greeting visitors and patients with exceptional professionalism
- Handle multi-line phone system, routing calls, taking messages, and triaging urgent communications
- Schedule and confirm patient appointments using electronic health record systems
- Perform administrative tasks including data entry, filing, and document management
- Assist with patient check-in/check-out processes and collect necessary information
- Maintain secure patient confidentiality and HIPAA compliance standards
- Coordinate with clinical staff to ensure seamless evening operations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in reception, front desk, or customer service role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication skills with professional phone etiquette
- Ability to multitask and prioritize in fast-paced environments
- Flexibility to work night shift (11 PM - 7 AM) with adaptable scheduling
- Strong organizational skills and attention to detail
- Must pass background check and drug screening