Job Description
Join CityCare Medical Center as a Night Shift Receptionist and enjoy unparalleled work-life balance with our flexible scheduling options. We're seeking a warm, professional individual to serve as the first point of contact for our patients during evening hours. This role combines administrative excellence with compassionate patient care in a state-of-the-art Atlanta facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment designed for professional growth.
Responsibilities
- Manage patient check-ins and check-outs with efficiency and empathy
- Handle multi-line phone systems and triage emergency calls appropriately
- Schedule appointments and maintain electronic health records accurately
- Process insurance verifications and collect co-pays
- Coordinate with medical staff to ensure seamless patient flow
- Prepare daily reports and maintain confidential documentation
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shifts (11 PM - 7 AM)
- Flexible scheduling availability including weekends
- Basic knowledge of medical terminology