Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with flexible scheduling options! We're seeking a professional and adaptable individual to manage front desk operations during evening hours. This role offers competitive compensation, comprehensive benefits, and a supportive work environment tailored to night shift professionals. Enjoy the unique opportunity to provide exceptional patient services while maintaining a balanced work-life schedule.
Responsibilities
- Manage front desk operations during night shifts (5:00 PM - 1:00 AM)
- Handle patient check-ins, scheduling, and insurance verification
- Maintain accurate electronic health records (EHR) documentation
- Coordinate with clinical staff for patient flow and emergency protocols
- Answer multi-line phone system with professional etiquette
- Process payments and manage billing inquiries
- Ensure security compliance during off-hours access
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Strong multitasking abilities in high-pressure environments
- Exceptional communication and conflict resolution skills
- Flexibility to work rotating weekends/holidays
- Basic knowledge of medical terminology preferred
- Ability to stand for extended periods during shifts