Job Description
Welcome to Apex Front Office Solutions, where we pride ourselves on operational excellence and client satisfaction. We are currently seeking a highly organized and reliable Night Shift Receptionist and Data Entry Specialist to join our dynamic team in Philadelphia, VA.
In this pivotal role, you will serve as the face of our company during the night hours, managing incoming communications and ensuring our physical office remains secure and welcoming. Your expertise in data entry will be crucial in maintaining our digital records with absolute precision. If you possess a strong work ethic and are looking for a stable opportunity in a professional environment, we encourage you to apply.
Responsibilities
- Front Desk Management: Oversee the front desk operations during the night shift, including greeting visitors, managing the lobby, and handling multi-line phone systems with professionalism.
- Data Entry: Execute high-volume data entry tasks with exceptional speed and accuracy, ensuring all client and internal information is updated correctly in our CRM systems.
- Communication: Filter and route phone calls to appropriate departments, take detailed messages, and respond to general inquiries via email during off-hours.
- Administrative Support: Sort and distribute incoming mail, manage package deliveries, and assist in the preparation of daily reports.
- Security & Access: Monitor building access points, verify visitor credentials, and ensure adherence to safety protocols throughout the night.
- Inventory Management: Perform periodic checks of office supplies and report any shortages or maintenance needs to the management team.
Qualifications
- Education: High school diploma or GED required; Associate’s degree or relevant administrative certification is a plus.
- Experience: Minimum of 2 years of experience in reception, front desk support, or data entry roles.
- Availability: Must be willing and able to work night shifts, including weekends and holidays.
- Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management software.
- Typing: Fast and accurate typing speed (minimum 45 WPM).
- Soft Skills: Excellent verbal and written communication skills, strong attention to detail, and the ability to work independently with minimal supervision.