Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients and visitors during critical overnight hours. This premium role combines exceptional customer service with precise data entry responsibilities in a fast-paced environment. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement in Memphis's thriving healthcare sector.
Responsibilities
- Manage front desk operations during night shifts, including patient check-ins and appointment scheduling
- Perform accurate data entry for patient records using EMR systems
- Handle incoming calls and triage urgent communications to appropriate departments
- Maintain secure filing systems and confidential patient information
- Coordinate with night shift medical staff to ensure seamless patient flow
- Process insurance verification and billing documentation
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years receptionist or administrative experience in healthcare setting
- Proficiency in data entry with 45+ WPM and high accuracy
- Advanced knowledge of EMR systems (Epic/Meditech a plus)
- Exceptional multitasking and problem-solving abilities
- Strong attention to detail and HIPAA compliance knowledge
- Available to work flexible night shifts (10 PM - 6 AM)