Job Description
We're seeking a dynamic Night Shift Receptionist to join our healthcare team in Houston! This flexible position offers competitive pay and a supportive environment. As the first point of contact for patients and visitors, you'll ensure exceptional experiences while handling administrative tasks with precision. Enjoy a 4-day work week with rotating schedules and opportunities for growth in a thriving medical practice.
Responsibilities
- Manage front desk operations during night shifts, greeting visitors and answering multi-line phone systems
- Schedule appointments and maintain accurate patient records using EMR systems
- Process insurance verifications and handle basic billing inquiries
- Coordinate with medical teams to ensure seamless patient flow
- Maintain secure filing systems and confidential documentation
- Prepare daily reports and manage office supplies inventory
- Assist with emergency protocols and after-hours coordination
Qualifications
- High school diploma or equivalent; certification in medical administration preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic/Meditech) and Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Flexibility to work 12-hour shifts (7 PM - 7 AM) with rotating weekends
- Basic medical terminology knowledge
- Ability to remain calm under pressure during high-traffic periods