Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Services! We're seeking a professional and energetic individual to provide exceptional front-desk support during evening hours. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and a supportive work environment in Baltimore's thriving healthcare sector. What you'll gain: Flexible scheduling, health/dental/vision insurance, 401(k) matching, and career advancement opportunities.
Responsibilities
- Manage incoming calls and patient inquiries during night shift hours
- Coordinate patient check-ins and appointment scheduling
- Maintain secure patient records and confidential information
- Oversee visitor registration and access control
- Assist with administrative tasks including data entry and filing
- Coordinate with clinical staff for urgent after-hours requests
- Ensure front desk area remains organized and welcoming
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge preferred