Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Baltimore Wellness Group! We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring seamless patient experiences while maintaining a flexible schedule. This role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in our community.
Responsibilities
- Manage front desk operations during night shifts (10 PM - 6 AM)
- Coordinate patient check-ins, appointments, and urgent inquiries
- Maintain accurate patient records and administrative documentation
- Handle multi-line phone systems and triage emergency calls
- Coordinate with clinical teams for patient flow and communication
- Ensure facility security and access control protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Strong communication and conflict resolution skills
- Proficiency in EMR systems and Microsoft Office Suite
- Ability to work independently during night shifts
- Flexibility to cover variable schedules as needed