Job Description
We're urgently seeking a dynamic Local Receptionist to join our Nashville team! As the first point of contact for patients and visitors, you'll embody our commitment to exceptional service in a fast-paced healthcare environment. This immediate opportunity offers career growth and competitive benefits in Nashville's thriving medical district.
Responsibilities
- Manage multi-line phone systems and direct 100+ daily calls efficiently
- Greet and register patients with warm professionalism and accuracy
- Coordinate appointment scheduling using Epic EHR system
- Handle confidential patient records and HIPAA-compliant documentation
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with patient billing inquiries and insurance verification
- Support administrative team with data entry and file management
Qualifications
- Minimum 1 year receptionist or customer service experience required
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Positive attitude with excellent communication skills
- Must pass background check and drug screening