Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions! This vital role offers a competitive salary, comprehensive benefits, and unmatched flexibility in a 24/7 care environment. You'll be the cornerstone of our patient experience during evening hours, managing front desk operations with precision and compassion. Enjoy a supportive culture, professional development opportunities, and the satisfaction of making a real difference in our community.
We're seeking a dedicated professional who thrives in dynamic settings values work-life balance, and wants to grow their career in healthcare administration. If you're ready to contribute to a world-class medical facility while enjoying a schedule that complements your lifestyle, apply today!
Responsibilities
- Manage front desk operations during night shift hours, including patient check-in/check-out and appointment coordination
- Handle multi-line phone system with professionalism, triaging calls and taking accurate messages
- Maintain secure patient records and electronic health records (EHR) systems
- Coordinate with clinical staff to ensure seamless patient flow and urgent response protocols
- Process billing inquiries and insurance verification documentation
- Oversee facility security procedures and access control during evening hours
- Prepare daily reports and manage administrative supplies inventory
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency in EHR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional communication skills with ability to remain calm under pressure
- Strong multitasking abilities and attention to detail
- Flexibility to work nights, weekends, and holidays as needed
- CPR/BLS certification (or willingness to obtain upon hire)
- Valid Minnesota driver's license (if required for errands)