Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at City Healthcare Solutions. This pivotal role combines front-desk excellence with precise data entry responsibilities in a 24/7 care environment. You'll be the first point of contact for patients, visitors, and staff during overnight hours, ensuring smooth operations while maintaining confidentiality and professionalism. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values your contributions.
Responsibilities
- Manage incoming calls, messages, and patient inquiries during night shifts
- Perform accurate data entry for patient records, appointments, and billing information
- Coordinate with on-call medical staff and emergency services as needed
- Maintain organized electronic and physical filing systems
- Process registrations, insurance verification, and admission paperwork
- Ensure reception area is secure, clean, and stocked overnight
- Generate daily reports and manage confidential documentation
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in reception or data entry role
- Proficiency in medical software (e.g., Epic, Cerner) and MS Office Suite
- Exceptional typing speed (50+ WPM) with 98% data entry accuracy
- Strong written and verbal communication skills in English and Spanish
- Ability to work independently with minimal supervision during night hours
- Basic medical terminology knowledge and HIPAA compliance understanding