Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Community Hospital. We're seeking a professional and energetic individual to provide exceptional front-desk support during evening hours. This critical role serves as the first point of contact for patients, visitors, and staff, ensuring a welcoming and efficient experience. Enjoy competitive compensation, comprehensive benefits, and immediate start opportunities in a supportive environment. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate with medical staff to facilitate smooth patient flow and urgent requests
- Handle administrative tasks such as filing, data entry, and document management
- Assist with facility security protocols during overnight hours
- Process payments and insurance verification with precision
- Collaborate with day shift team for seamless departmental handovers
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and electronic health records systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to work independently during overnight shifts
- Basic medical terminology knowledge is highly desirable
- Valid CPR certification or willingness to obtain