Job Description
Join our award-winning healthcare team as a Night Shift Receptionist in Boston! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This flexible-schedule role offers competitive compensation ($22-$28/hour) in a state-of-the-art facility with modern amenities. Enjoy work-life balance with our rotating night shift schedule while making a meaningful impact in patient care.
Metropolitan Health Partners provides comprehensive training, career advancement opportunities, and a supportive team environment. Perfect for night owls seeking stability with 3-day weekends!
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet patients/visitors warmly and coordinate check-in/check-out procedures
- Maintain accurate patient records using our EMR system
- Coordinate appointment scheduling and manage waitlists
- Handle confidential information with HIPAA compliance
- Process insurance verification and billing inquiries
- Support emergency triage protocols during night hours
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities in fast-paced environment
- High school diploma or equivalent; college degree preferred
- Available for rotating night shifts (7pm-7am)