Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metro Health Group in Philadelphia! This immediate opening offers a unique opportunity to be the first point of contact for patients during critical evening hours. We're seeking a professional with exceptional communication skills to deliver outstanding customer service while managing front desk operations. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of Pennsylvania's most vibrant cities. Night shift premium included!
Responsibilities
- Manage patient check-ins and appointments during night shift hours (11 PM - 7 AM)
- Handle incoming calls and triage urgent medical inquiries
- Maintain accurate patient records and confidentiality protocols
- Coordinate with healthcare providers for seamless patient flow
- Process insurance verifications and billing documentation
- Ensure reception area remains clean and organized throughout shift
- Respond to emergency situations following established protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Strong knowledge of medical terminology and HIPAA compliance
- Proficiency in electronic health records systems (EHR)
- Exceptional multitasking abilities under pressure
- Valid Pennsylvania driver's license (for occasional errands)
- Ability to work independently during night hours
- Basic knowledge of Microsoft Office Suite