Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical overnight hours. We're seeking a dedicated professional to maintain a welcoming and efficient front-desk operation while supporting our 24/7 patient care services. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in San Antonio's thriving medical district.
Responsibilities
- Manage patient check-ins/check-outs with empathy and efficiency during overnight shifts
- Handle multi-line phone systems, triage urgent calls, and dispatch after-hours medical staff
- Maintain accurate patient records and electronic health documentation
- Coordinate with security teams for after-hours facility access and safety protocols
- Prepare daily reports and manage office supplies for overnight operations
- Assist with appointment scheduling and insurance verification
- Respond to emergency situations calmly and follow established protocols
Qualifications
- High school diploma or equivalent; medical office experience preferred
- Proven ability to work independently during overnight hours
- Proficiency with EMR systems and Microsoft Office Suite
- Excellent communication skills in English and Spanish (bilingual required)
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge
- Ability to remain calm and professional in high-pressure situations
- Valid Texas driver's license and reliable transportation