Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metropolitan Medical Center. This critical role serves as the first point of contact for patients and visitors during evening hours, ensuring seamless operations and exceptional service. We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to professional growth.
Why Join Us?
- Competitive hourly pay plus shift differential
- Comprehensive health, dental, and vision benefits
- Tuition reimbursement and career advancement opportunities
- Modern facilities in Raleigh's thriving medical district
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours (10 PM - 6 AM)
- Coordinate patient check-ins and verify insurance information
- Maintain accurate patient records and electronic health documentation
- Assist with appointment scheduling and calendar management
- Collaborate with nursing staff to address urgent patient needs
- Ensure reception area cleanliness and organization throughout shift
- Handle after-hours emergency protocols and triage calls
Qualifications
- Minimum 1 year experience in customer service or administrative role
- Proficiency with Microsoft Office Suite and electronic medical records
- Strong written and verbal communication skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Flexibility to work weekends and holidays as needed
- High school diploma or equivalent required