Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the cornerstone of our patient experience! We're seeking a dedicated professional to manage our front desk operations during evening hours. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact patient care. If you're organized, compassionate, and thrive in dynamic settings, apply today to start your rewarding career journey with us.
Responsibilities
- Manage incoming calls and direct communications to appropriate departments
- Greet and register patients with exceptional service standards
- Maintain accurate patient records and scheduling systems
- Process insurance verifications and billing inquiries
- Ensure reception area remains organized and compliant with safety protocols
- Coordinate with clinical teams for seamless patient flow
- Handle administrative tasks including filing and data entry
- Respond to after-hours emergencies following established protocols
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (Epic or Cerner a plus)
- Strong multitasking abilities in high-pressure situations
- Excellent verbal communication and conflict resolution skills
- Basic knowledge of medical terminology
- Flexibility to work weekends and holidays as needed
- Valid Oklahoma driver's license with clean record