Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metropolitan Medical Center. This premium opportunity offers competitive compensation and a supportive environment for dedicated professionals. You'll be the first point of contact during critical overnight hours, ensuring seamless patient experiences while maintaining a calm, professional atmosphere. Enjoy comprehensive benefits including health insurance, paid time off, and career growth opportunities in Oakland's vibrant healthcare sector.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Coordinate patient check-ins and appointment scheduling
- Handle incoming calls and triage emergency communications
- Maintain accurate patient records and confidential information
- Assist with administrative tasks including billing documentation
- Coordinate with security and overnight medical staff
- Ensure facility security protocols are followed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Ability to work independently during overnight hours
- Proficiency with Microsoft Office and scheduling software
- Strong multitasking and crisis management skills
- CPR/BLS certification preferred
- Excellent written and verbal communication abilities
- Flexibility to cover varying shift schedules
- Healthcare facility experience highly desirable