Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Louisville Medical Center! We're seeking a dedicated professional to provide exceptional front-desk support during overnight hours. Enjoy competitive pay, comprehensive benefits, and a collaborative environment. Perfect for night owls who thrive in fast-paced settings and want to make a difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes during overnight hours
- Answer multi-line phone system and triage emergency calls
- Schedule appointments and maintain accurate patient records
- Coordinate with medical staff for urgent after-hours requests
- Handle administrative tasks including billing inquiries and documentation
- Maintain secure patient confidentiality protocols
Qualifications
- High school diploma or equivalent required
- 1+ years of front-desk or reception experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and conflict resolution skills
- Ability to remain calm during high-pressure situations
- Flexibility to work weekends and holidays as needed