Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients after hours. This pivotal role combines exceptional customer service with critical administrative support in a fast-paced 24/7 medical facility. You'll manage patient flow, ensure accurate documentation, and maintain a secure environment during overnight hours. Perfect for detail-oriented professionals seeking a flexible schedule in Long Beach's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes during overnight hours
- Answer multi-line phone system and triage urgent calls
- Maintain accurate patient records using EMR systems
- Coordinate with medical staff for emergency protocols
- Oversee facility security and access control
- Prepare daily reports and administrative documentation
- Order office supplies and manage inventory
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Excellent communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Basic knowledge of HIPAA compliance protocols
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Valid California driver's license (for supply runs)