Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at City Hospital! We're seeking a dedicated professional to serve as the first point of contact for our patients and visitors during evening hours. This vital role ensures seamless operations while providing exceptional customer service in a 24/7 care environment. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture. If you thrive in fast-paced settings and value patient-centered care, apply today!
Responsibilities
- Greet and assist patients/visitors with check-in processes during night hours
- Manage incoming calls, emails, and messages with professionalism
- Schedule appointments and maintain accurate patient records
- Coordinate with medical staff for urgent patient needs
- Handle administrative tasks including billing inquiries and insurance verification
- Maintain secure confidential patient information
- Ensure lobby and reception area remain organized and welcoming
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Valid Florida driver's license (if required for errands)
- Availability to work flexible night shifts (7pm-7am)