Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Dallas Metropolitan Hospital. This critical role serves as the first point of contact for patients, visitors, and staff during evening hours, ensuring exceptional service and operational excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment focused on professional growth.
Responsibilities
- Manage incoming calls and communications with professionalism and efficiency
- Register patients and update electronic health records accurately
- Coordinate with medical staff to ensure seamless patient flow
- Maintain a secure and organized reception area
- Handle confidential information with strict adherence to HIPAA compliance
- Assist with administrative tasks including scheduling and documentation
Qualifications
- Minimum 1 year of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and interpersonal skills
- Ability to work independently during overnight hours
- Strong attention to detail and problem-solving abilities
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred