Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Wellness Center! We're seeking a professional, detail-oriented individual to manage our front desk operations during evening hours. This role is perfect for someone who thrives in a fast-paced environment and values patient-centered care. Enjoy competitive pay, comprehensive benefits, and a supportive work culture. Apply today to become an integral part of our 24/7 patient care delivery system!
Responsibilities
- Manage incoming calls and patient inquiries with exceptional professionalism
- Check in/out patients using our EMR system while maintaining HIPAA compliance
- Schedule appointments and coordinate with medical staff efficiently
- Handle billing inquiries and process insurance verification
- Maintain a clean, organized reception area and manage office supplies
- Assist with patient registration and update medical records accurately
- Collaborate with overnight medical team for urgent patient needs
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of front desk or receptionist experience required
- Strong proficiency in EMR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Basic knowledge of medical terminology and insurance processes
- Flexibility to work nights, weekends, and holidays as needed
- Valid driver's license and reliable transportation