Job Description
Join our dynamic team as a Night Receptionist in Albuquerque! This pivotal role combines exceptional customer service with precise data management in a fast-paced medical office environment. You'll be the first point of contact for patients and visitors after hours, ensuring seamless operations while maintaining accurate digital records. We offer competitive compensation, comprehensive benefits, and a supportive culture that values professional growth.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Accurately enter and update patient data into electronic health records (EHR) systems
- Handle multi-line phone systems with professionalism and efficiency
- Coordinate patient check-in/check-out processes and appointment scheduling
- Process incoming mail/faxes and manage office supply inventory
- Maintain strict confidentiality of sensitive patient information
- Collaborate with overnight staff to ensure continuity of care
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with proven accuracy (10,000+ keystrokes/hr)
- Experience with EHR systems (Epic, Cerner, or similar preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- High school diploma or equivalent required
- Must pass background check and drug screening