Job Description
Join our dynamic healthcare team as a Local Receptionist in Colorado Springs! We're seeking a polished professional to serve as the first point of contact for patients and visitors. This full-time role offers competitive compensation, comprehensive benefits, and immediate start date. Enjoy a supportive environment where your customer service excellence makes a real difference. Apply today to become part of our award-winning practice!
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system with exceptional professionalism and efficiency
- Handle patient inquiries and resolve concerns with empathy and accuracy
- Process insurance verification and maintain confidential medical records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage office supplies inventory and equipment maintenance
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years customer service or administrative support experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to work flexible hours including occasional evenings
- Healthcare industry experience highly desirable