Job Description
Join our award-winning healthcare team in Washington, NC as a Full-Time Receptionist with flexible scheduling options! We're seeking a warm, professional individual to be the first point of contact for our patients at Harmony Wellness Center. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your work-life balance matters.
At Harmony Wellness Center, we pride ourselves on providing exceptional patient care while fostering a positive workplace culture. This role offers daytime shifts with flexible start times between 7 AM - 10 AM, making it ideal for those needing adaptable hours. If you're passionate about healthcare administration and thrive in dynamic settings, we encourage you to apply today!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with exceptional customer service
- Handle patient registration and maintain accurate electronic health records
- Coordinate with medical staff regarding patient flow and urgent needs
- Process insurance verifications and maintain billing documentation
- Manage office supplies inventory and equipment maintenance
- Assist with patient education materials and administrative tasks
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in medical reception or customer service
- Proficiency with Microsoft Office Suite and EHR systems (e.g., Epic)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong organizational skills with attention to detail
- Flexibility to work between 7 AM - 6 PM with rotating weekends
- Basic knowledge of medical terminology and HIPAA compliance