Job Description
Join MetroCare Health Partners as a Night Shift Receptionist and enjoy unparalleled flexibility in your work schedule! We're seeking a professional and compassionate individual to serve as the first point of contact for our patients during evening hours. This role offers a perfect work-life balance with adaptable scheduling options, making it ideal for students, parents, or anyone seeking non-traditional hours. Our state-of-the-art facility provides a supportive environment where you'll contribute to patient care excellence while advancing your administrative career.
Responsibilities
- Manage patient check-ins and check-outs with efficiency and empathy during evening shifts
- Handle multi-line phone systems, triage calls, and route inquiries to appropriate departments
- Schedule appointments using EMR systems while maintaining accurate patient records
- Process insurance verifications and collect co-pays using HIPAA-compliant protocols
- Coordinate with nursing staff on patient arrivals and urgent after-hours concerns
- Maintain a clean, organized reception area with all necessary supplies stocked
- Assist with basic administrative tasks including filing, scanning, and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year experience in medical or administrative reception
- Proficiency in Microsoft Office Suite and EMR systems (Epic experience a plus)
- Exceptional communication skills with multilingual capabilities preferred
- Strong organizational abilities with attention to detail in fast-paced settings
- Ability to work independently during night shift with minimal supervision
- Basic knowledge of medical terminology and insurance processes
- Flexibility to adjust schedule based on operational needs (weekends/holidays)